If something went wrong with your product, first of all, we would love to know what happened. After all, we want you to be comfortable and satisfied with your purchase!

We suggest that as soon as you receive your products, you check if everything is okay! Because before we ship any order, all products go through a rigorous selection and quality control process.

And if you still notice any problems, please contact us via email.

 

But if you really want to request a refund, the procedure is very simple!

We ask that you send your product back to us.

We will refund your money as soon as we receive the product back at our company. Please note that exchanges can only be made within 3 days!

PS: For both exchanges and refunds, the return shipping costs will be the customer's responsibility.